We can work with virtually any type of audio file, including, but not limited to, MP3, WAV, WMA, and MP4. If you have a unique format, please contact us, and we will do our best to accommodate your needs.
Turnaround times vary based on the length and complexity of the audio, the number of speakers, and the audio quality. Standard projects are typically completed within 24-48 hours. For larger projects, don’t hesitate to contact us for a specific timeline.
Our transcriptions are performed by experienced professionals who review and edit each transcript to ensure accuracy. We aim for at least 98% accuracy on all our transcripts, and we also offer a review process for any specific corrections or adjustments you may need.
Yes, confidentiality is paramount. We have strict security measures in place, including non-disclosure agreements (NDAs) with all our transcribers and secure file transfer protocols to ensure your data is protected.
We provide transcription services for various industries, including legal, law enforcement, emergency services, corporate and legal conferences and seminars, podcasters, and video influencers. If your industry is not listed, please reach out to discuss how we can meet your specific needs.
Yes, we offer verbatim transcription services, which include capturing all spoken words, filler words, and non-verbal sounds. Please specify precise requirements when placing your order, especially for verbatim transcription, as client preferences vary significantly. Providing clear, detailed instructions and, if possible, a sample of non-confidential work will help ensure we meet your expectations without delay. Without these guidelines, the process may take longer to complete, and extra fees may be incurred.
Getting started is easy. Simply upload your audio files through Dropbox, specify your exact requirements, and we will take care of the rest. You will receive an email notification once your transcripts are ready for download.